Accessibility statement
Last updated: June 2025
At Kind Humans Support Services, we believe support should be accessible to everyone in every sense of the word. That includes creating an inclusive NDIS website that works for everyone
We’re committed to making kindhumans.com.au usable, inclusive, and respectful of the diverse needs of the people we serve.
Our commitment
We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which are the current global standards for digital accessibility. Our goal is to ensure everyone including people using screen readers, keyboard navigation, or assistive technologies can access, understand, and use this site easily.
How we test and improve
We regularly test this website using tools and support from AccessAbility, a partner with experience and technical expertise.
This includes:
- Real-world usability testing with people who use assistive technology
- Design reviews to reduce cognitive load and visual barriers
- Ongoing audits to improve structure, colour contrast, and navigation
Our accessibility features include:
- High-contrast text and buttons
- Alt text for meaningful images
- Keyboard-friendly forms and navigation
- Simple, readable fonts and clear headings
- Mobile- and tablet-friendly layout
If you need help
If something on this site isn’t working for you or feels hard to use please let us know. We’re here to listen and improve.
Contact us:
- 1300 136 416
- hello@kindhumans.com.au
- Or use our online feedback form
We’ll do our best to fix the issue or offer an alternative way to get the information you need.
Continuous improvement
We know accessibility isn’t a one-off task. As we grow, we’ll continue working with people with lived experience and accessibility professionals to make sure this site stays usable, inclusive, and human.
If you have suggestions or feedback we’d love to hear it.